Your questions, our answers!

What else do I get with a Secure Cyber Service reseller plan?

Your reseller plan includes the following extras:

Free Secure Cyber Service software including email marketing to use for your business.

Who determines the pricing on my reseller storefront?
You do. You can set the pricing for products and services individually, offer special sales and promotions, even provide certain customers with discount pricing. We also have a global pricing option that lets you quickly set the pricing for all of your products at once.

What's your commission payment process?
We offer a wide variety of payout options for your commissions (PayPal, EFT, Check). We usually pay the commission you earn during one month at the end of the following month. For example, if you earned commission on your reseller hosting sales during January, we'll pay you at the end of February.

What does it mean to be a white-label reseller?
When you sell white-label products or services, the name of the company that produces those services is replaced with your company name. So whether you want to be a white label email reseller or a white label hosting reseller or both, the only name your customers will ever see is yours.

Can I customize my storefront?
Yes. You can use our Storefront Branding to make your storefront reflect your personal brand. We give you control over your site's domain name, site logo, color scheme, page layout and more. You can always go back and make changes as your business grows. Or, for those resellers that are familiar with WordPress, we encourage you to make a fully customized site using our WordPress plugin.

Who will provide customer service to my customers?
We have a dedicated team that can support your customers 24/7 by phone or email. Our award-winning team can represent your brand and take your customer service to the next level. They can also sell products on your behalf.

What if I need help?
We're here to help 24/7. Our award-winning support team can help you get up and going, address any technical concerns, even provide tips and tricks on how to become a reseller. It's all included free with your plan.

The end of Flash means the end of Website Builder v6

Website Builder v6 is built on Flash, and Adobe is retiring Flash on December 31, 2020. A number of browsers are also ending their support for it. Once that happens some features will stop working. Flash's retirement will not affect customers on Website Builder v7. 

What you need to know: 

• We'll be automatically provisioning the latest version of Website Builder for your customers.

• The exact new plan will depend on the customer's current plan.

• Customers can use our transition tool to move their content to their new sites.

• We'll encourage your customers to finish the move to the new version by December 31, 2020

• Website Builder v6 will retire in February 2021, at which point their old sites will cease to function.

• Some Private Label customers will fall into special case groups and we'll communicate with affected  owners separately.

Customers will receive different communications depending on their plan and site publishing status: 

Customers with unpublished sites will receive new plans by January 06, 2021.

Customers with published sites will receive communications asking them to take an action that will add the new version of Website Builder to their accounts. They'll also be taken through an onboarding transition tool that will move their content and pages to the new site – and don't worry about SEO, we follow best practices to redirect your old pages to your new site. 

They will still need to take action to publish their new sites.

Search Engine Visibility FAQ

How does Search Engine Visibility help me optimize my site? 👀

Search Engine Visibility is an Internet-based search engine optimization and submission tool that guides users to optimize their website. Search Engine Visibility shows users how to improve internal and external aspects of their website. Doing this increases the visibility of the website in search engines via the "natural," or unpaid, search results.

Search engines rely on proprietary ranking algorithms and use that technology to look for various elements of the Web page, their organization, page content and how popular the Web page is. The absence of certain attributes, or the over-prevalence of other attributes, can seriously impact your ranking success. Search Engine Visibility shows you which site elements are particularly important to the various engines and helps you position your website for those engines' ranking criteria.

Search Engine Visibility V1 helps you analyze, optimize, and submit your Web pages to key Internet search engines and directories.

Will my website be ranked high in search engines if I use Search Engine Visibility?

Search Engine Visibility does not guarantee search engine listings or higher rankings. Search Engine Visibility also cannot provide any exact timeline for the fruition of your search engine optimization efforts.

Because competition can be fierce, and search engines use proprietary ranking algorithms, there is no guarantee that your URL will attain a high rank with a particular search engine. The ultimate decision lies entirely with the search engine. 

Hosting Promotions for Yearly Terms

Notice to SwissTronix Resellers

You can offer your customers a great price on all new purchases for hosting products for 1, 2, and 3+ year terms.

• 10% off 1 Year
• 25% off 2 Years
• 50% off 3+ Years

NOTE:

• Offer applies to NEW purchases only.
• Offer only available in the following currencies: USD, CAD, MXN and GBP.
• If you use our standard storefront, a banner will appear on your home page and relevant product pages when your shoppers are using the qualifying currencies.
• Discount shopper purchases at this pricing will result in negative commissions. We recommend reviewing your discount shopper list and adjusting it accordingly.

* * * * *



Great news, resellers! We have 24 new and exciting year-long Domain Opt-in Offers that will be available to all resellers.

You won’t want to miss out on this opportunity to offer your customers a great price on new, first-year domain purchases, so go ahead and update your storefronts to announce these amazing offers!

Did you know that...

According to Verisign, the first quarter of 2019 closed with 351.8 million domain name registrations across all top-level domains (TLDs), an increase of 3.1 million domain name registrations, or 0.9 percent, compared to the fourth quarter of 2018.  Domain name registrations have grown by 18.0 million, or 5.4 percent, year over year.

 

Total country-code TLD (ccTLD) domain name registrations were 156.8 million at the end of the first quarter of 2019, an increase of 2.5 million domain name registrations, or 1.6 percent, compared to the fourth quarter of 2018.  ccTLDs increased by 10.5 million domain name registrations, or 7.2 percent, year over year.

 

 

The .com and .net TLDs had a combined total of 154.8 million domain name registrations in the domain name base at the end of the first quarter of 2019, an increase of 1.8 million domain name registrations, or 1.2 percent, compared to the fourth quarter of 2018. The .com and .net TLDs had a combined increase of 6.5 million domain name registrations, or 4.4 percent, year over year. As of March 31, 2019, the .com domain name base totaled 141.0 million domain name registrations, while the .net domain name base totaled 13.8 million domain name registrations.

 

New .com and .net domain name registrations totaled 9.8 million at the end of the first quarter of 2019, compared to 9.6 million domain name registrations at the end of the first quarter of 2018.

 

Total new gTLD (ngTLD) domain name registrations were 23.0 million at the end of the first quarter of 2019, a decrease of 0.8 million domain name registrations, or 3.4 percent, compared to the fourth quarter of 2018. ngTLDs increased by 2.8 million domain name registrations, or 13.8 percent, year over year.

Website Builder v7 versus v8

Here are the facts!

New users coming into Website Builder v8 have a 35% higher publish rate than in v7, publish 20% faster, and have a higher average Net Promoter Score (NPS).

Given all the changes to SEO, v8 sites also perform much better than v7 due to mobile-first focus, better performance and being optimized for conversion. Some design restrictions have been put in place to optimize website performance.

Download Website Builder Feature Comparisons, v7 versus v8 (700KB pdf)

New SwissTronix Portal Launched

The new  www.swisstronix.com portal is live!

On May 1st, 2019 we launched a new portal with a design based on the wildly popular Bootstrap 4 open source toolkit for developing with HTML5, CSS3 code, Bootsnipp HTML snippets, and powerful plugins built on jQuery, a feature-rich JavaScript library.

Bootstrap is a sleek, intuitive, and powerful mobile-first front-end framework for faster and easier web development, extended to swisstronix needs. This architecture also provides a highly refined structure of validated, search engine optimized code. 

Of course, it’s cross-browser,  cross-platform, conforming

Even our swisstronix logo was redesigned……with an orange smiley added to give it character!

Web design, as with all other things in life, has evolved “dramatically”. Today, Bootstrap 4 architecture is, for some, the gold standard for web development.

Design of the new portal encompasses fluidity, luminosity, lucidity; and lots of passion!

And for webmasters, we evolved our eCommerce to open the door to others who may be interested.  The 2 plans offered include all the massive infrastructure that goes behind such eCommerce, with 3 multi-million professionally managed data centers (North America, Europe and Asia-Pacific) where the servers are stacked. We have it all fully automated, it’s all click and go!

Reviewing 2018

SwissTronix has been hard at work in 2018, creating a better experience for all our current and future customers. From a new Storefront, to a brand-new Website Builder offering, it's all about polishing up our products and services to our customers with a better, more friendly experience.

Here are just a few of the recent updates:

• Storefront updates for better visibility of offerings.
• Multi-lingual, multi-currency capabilities.
• Brexit and changes to .eu registrations.
• Phasing out Fax Thru Email, a product that no longer corresponded to market demand.
• New and improved Website Builder (including options for eCommerce coming soon).
• Automated Website Backup plans.
• VPS and Dedicated Servers on the Storefront (with VPS4 coming early 2019).
• Domain Backorders.

We have also added two Reseller Plans for webmasters and customers involved in designing websites for their own clients. Details are at http://www.securecyberservice.com

We've retired Fax Thru Email

It's part of our move to improve current products and services and make way for new ones.

Separately we've already advised users of the service about the change, and they'll get in-store credit for any time left on their plans.

Here's what has started to happen:

 

1. September 1, 2018 — New sales of Fax Thru Email ended.
2. November 30, 2018 — Monthly renewals will be disabled.
3. December 31, 2018 — The service shuts down for good.
4. January 2, 2019 — We issue the in-store credit.

Latest changes @ www.SwissTronix.net

New domain names available for you.

Check out these eye-catching domains, perfect whether you love animals or gaming.

.PET  /  .BET

  

Our new email marketing product has launched.

Customers who were using Express Email Marketing have been notified and upgraded to our new email marketing product. We've also added new information to the email marketing product page where you can view the different plans by clicking this link.

 

We have a new Personal Website Builder promo.

Now our customers can get Personal Website Builder for just $12 for their first year - that's $1 per month! Rush now, click this link, the promo is valid for 3 months only!

 

New failed billing process.

In order to be ICANN compliant, we're making an update to the failed billing process. Now, when a customer's billing fails, we'll change the nameservers for their domains to look something like this:

• NS43.domaincontrol.com
• NS44.domaincontrol.com

When a nameserver changes, a new web page will come up for our customers. It will include a message to let them know something is wrong with the domain and they need contact us.

 

Email Marketing - Newsletter & Communication Software

The transition from Express Email Marketing to the new software platform, Email Marketing, has been completed.

 

Customers on the older platform have been upgraded free and new customers signing up for this service will automatically be on the new software platform.

 

The new software is far more user friendly; drag and drop style. For instance, uploading images from your desktop into the image database is a single mouse click; click to drag and release to paste. The same is true for moving an image from the image database folder to the template. Images will also auto-size to a standard place holder but with a simple click and drag motion can be extend or contract to a more suitable size.

 

As can be expected, your newsletter or communication can be personalized, e.g. Dear Sam, but with a fallback if you do not have the first name, for instance, Dear Customer,

Dear {{first_name,fallback=Customer}},

 

 

Address lists can be uploaded from CSV, TXT, vCard, Excel files as well as entered one by one. 

 

The new software will also generate your signup form(s) and generate you the code to embed your form into your website, blog or add a link to your outgoing emails.

 

For more details, visit www.swisstronix.net and click for Email Marketing under "Marketing Tools".

 

Coming soon, free upgrade of Express Email Marketing®

During the month of March 2016 we will be automatically upgrading Express Email Marketing® customers to a new more modern version of the application platform, for free. 

 

As of immediately existing SwissTronix customers can manually request the upgrade to their account at no charge for the remainder of their purchased term. 

 

The free upgrade will include moving all subscribers, lists, images and social links over to the new platform. After the early upgrade period is over we'll automatically move any remaining customers to the new platform before removing the older Express Email Marketing accounts. 

 

For those who have still not tried Express Email Marketing®, this is the time to try it out and convince yourself of the virtues of such a system for legal eMail campaigns.

Access 380+ TLDs spanning the Americas, Europe and Asia and book yours on the fly!

The first commercial Internet domain name, with .com extension was registered 15 March 1985 in the name of symbolics.com by Symbolics Inc., a computer systems firm in Cambridge, Massachusetts. By 1992, fewer than 15,000 .com domains had been registered. 

 

By October 2009, 21 generic top-level domains (TLDs) and 250 two-letter country-code top-level domains existed.

 

According to Verisign, four million domain names were added to the Internet in the third quarter of 2014, bringing the total number of registered domain names to 284 million worldwide across all top-level domains as of Sept. 30, 2014.

 

The increase of four million domain names globally equates to a growth rate of 1.6 percent over the second quarter of 2014. Worldwide registrations have grown by 18.1 million, or 6.8 percent, year over year.