Your questions, our answers!

What else do I get with a Secure Cyber Service reseller plan?

Your reseller plan includes the following extras:

Free Secure Cyber Service software including email marketing to use for your business.

Who determines the pricing on my reseller storefront?
You do. You can set the pricing for products and services individually, offer special sales and promotions, even provide certain customers with discount pricing. We also have a global pricing option that lets you quickly set the pricing for all of your products at once.

What's your commission payment process?
We offer a wide variety of payout options for your commissions (PayPal, EFT, Check). We usually pay the commission you earn during one month at the end of the following month. For example, if you earned commission on your reseller hosting sales during January, we'll pay you at the end of February.

What does it mean to be a white-label reseller?
When you sell white-label products or services, the name of the company that produces those services is replaced with your company name. So whether you want to be a white label email reseller or a white label hosting reseller or both, the only name your customers will ever see is yours.

Can I customize my storefront?
Yes. You can use our Storefront Branding to make your storefront reflect your personal brand. We give you control over your site's domain name, site logo, color scheme, page layout and more. You can always go back and make changes as your business grows. Or, for those resellers that are familiar with WordPress, we encourage you to make a fully customized site using our WordPress plugin.

Who will provide customer service to my customers?
We have a dedicated team that can support your customers 24/7 by phone or email. Our award-winning team can represent your brand and take your customer service to the next level. They can also sell products on your behalf.

What if I need help?
We're here to help 24/7. Our award-winning support team can help you get up and going, address any technical concerns, even provide tips and tricks on how to become a reseller. It's all included free with your plan.

Changes are coming to Private Registration

As regulations around privacy and data protection evolve, we are making changes to the way personal information is handled in the WHOIS database. The WHOIS, as a default, will now redact the personal contact information of the domain registrant (except for Country, State and Organization, if provided). Here's what it will mean: 

We'll soon stop offering Private Registration as a standalone product and will upgrade Private Registration to a new product called Full Domain Privacy & Protection at no additional charge. It will include these features: 

• Protects against active threats like domain hijackers and malicious transfers.
• Safeguards from honest mistakes like accidental transfer or expired credit cards.*
• Prevents spam with private email forwarding.
• Prevents data from being accessed by 3rd parties, reducing customers’ data footprint and risk of exposure.

We are also upgrading Protected Registration to Ultimate Domain Protection & Security for some customers. This product includes all the features of Full Domain Privacy & Protection, plus Website Security Basic, which provides automatic malware scans and continuous security monitoring.

Within the next two weeks, customers will receive the first of two emails that provide them with the information listed above as well as a list of their domains that will be affected. Customers will not have to take any action at all from this first email, we will take care of the upgrade for them. If they choose to opt out of the upgrade, a refund will be issued to them for the remaining term of their current product(s).

Following the upgrade, customers will receive a second email confirming that their affected domains have been upgraded to Full Domain Privacy & Protection, or Ultimate Domain Protection & Security, at no additional charge. They will also be given the option to opt-out of the upgrade. 

*The expiration protection feature requires that your domains be set to automatically renew.  

Hosting Promotions for Yearly Terms

Notice to SwissTronix Resellers

You can offer your customers a great price on all new purchases for hosting products for 1, 2, and 3+ year terms.

• 10% off 1 Year
• 25% off 2 Years
• 50% off 3+ Years

NOTE:

• Offer applies to NEW purchases only.
• Offer only available in the following currencies: USD, CAD, MXN and GBP.
• If you use our standard storefront, a banner will appear on your home page and relevant product pages when your shoppers are using the qualifying currencies.
• Discount shopper purchases at this pricing will result in negative commissions. We recommend reviewing your discount shopper list and adjusting it accordingly.

* * * * *



Great news, resellers! We have 24 new and exciting year-long Domain Opt-in Offers that will be available to all resellers.

You won’t want to miss out on this opportunity to offer your customers a great price on new, first-year domain purchases, so go ahead and update your storefronts to announce these amazing offers!

Domain Tier Changes

Notice To SwissTronix Resellers

One of our registries has launched new tiers that will affect the TLD’s listed below.  Just a quick call-out, new PFID’s will be created to reflect the new tiers.

We will be rolling this change out in batches over the course of several months as follows:

1. First batch started 5/7 and will include the TLD’s listed below from .apartments  through and including .wine deploying through June 5^th
2. Second batch will begin on June 12 and will include TLD’s .academy through and including zone deploying through September 14th.

TLD
apartments
bingo
business
camera
camp
capital
careers
claims
cleaning
clinic
coach
codes
company

Did you know that...

According to Verisign, the first quarter of 2019 closed with 351.8 million domain name registrations across all top-level domains (TLDs), an increase of 3.1 million domain name registrations, or 0.9 percent, compared to the fourth quarter of 2018.  Domain name registrations have grown by 18.0 million, or 5.4 percent, year over year.

 

Total country-code TLD (ccTLD) domain name registrations were 156.8 million at the end of the first quarter of 2019, an increase of 2.5 million domain name registrations, or 1.6 percent, compared to the fourth quarter of 2018.  ccTLDs increased by 10.5 million domain name registrations, or 7.2 percent, year over year.

 

 

The .com and .net TLDs had a combined total of 154.8 million domain name registrations in the domain name base at the end of the first quarter of 2019, an increase of 1.8 million domain name registrations, or 1.2 percent, compared to the fourth quarter of 2018. The .com and .net TLDs had a combined increase of 6.5 million domain name registrations, or 4.4 percent, year over year. As of March 31, 2019, the .com domain name base totaled 141.0 million domain name registrations, while the .net domain name base totaled 13.8 million domain name registrations.

 

New .com and .net domain name registrations totaled 9.8 million at the end of the first quarter of 2019, compared to 9.6 million domain name registrations at the end of the first quarter of 2018.

 

Total new gTLD (ngTLD) domain name registrations were 23.0 million at the end of the first quarter of 2019, a decrease of 0.8 million domain name registrations, or 3.4 percent, compared to the fourth quarter of 2018. ngTLDs increased by 2.8 million domain name registrations, or 13.8 percent, year over year.

Website Builder v7 versus v8

Here are the facts!

New users coming into Website Builder v8 have a 35% higher publish rate than in v7, publish 20% faster, and have a higher average Net Promoter Score (NPS).

Given all the changes to SEO, v8 sites also perform much better than v7 due to mobile-first focus, better performance and being optimized for conversion. Some design restrictions have been put in place to optimize website performance.

Download Website Builder Feature Comparisons, v7 versus v8 (700KB pdf)

New SwissTronix Portal Launched

The new  www.swisstronix.com portal is live!

On May 1st, 2019 we launched a new portal with a design based on the wildly popular Bootstrap 4 open source toolkit for developing with HTML5, CSS3 code, Bootsnipp HTML snippets, and powerful plugins built on jQuery, a feature-rich JavaScript library.

Bootstrap is a sleek, intuitive, and powerful mobile-first front-end framework for faster and easier web development, extended to swisstronix needs. This architecture also provides a highly refined structure of validated, search engine optimized code. 

Of course, it’s cross-browser,  cross-platform, conforming

Even our swisstronix logo was redesigned……with an orange smiley added to give it character!

Web design, as with all other things in life, has evolved “dramatically”. Today, Bootstrap 4 architecture is, for some, the gold standard for web development.

Design of the new portal encompasses fluidity, luminosity, lucidity; and lots of passion!

And for webmasters, we evolved our eCommerce to open the door to others who may be interested.  The 2 plans offered include all the massive infrastructure that goes behind such eCommerce, with 3 multi-million professionally managed data centers (North America, Europe and Asia-Pacific) where the servers are stacked. We have it all fully automated, it’s all click and go!

Reviewing 2018

SwissTronix has been hard at work in 2018, creating a better experience for all our current and future customers. From a new Storefront, to a brand-new Website Builder offering, it's all about polishing up our products and services to our customers with a better, more friendly experience.

Here are just a few of the recent updates:

• Storefront updates for better visibility of offerings.
• Multi-lingual, multi-currency capabilities.
• Brexit and changes to .eu registrations.
• Phasing out Fax Thru Email, a product that no longer corresponded to market demand.
• New and improved Website Builder (including options for eCommerce coming soon).
• Automated Website Backup plans.
• VPS and Dedicated Servers on the Storefront (with VPS4 coming early 2019).
• Domain Backorders.

We have also added two Reseller Plans for webmasters and customers involved in designing websites for their own clients. Details are at http://www.securecyberservice.com

Domain Renewal Notice

All .CO.ZA domain renewals must be renewed at least 2 days prior to the expiration date to avoid a $149.99 domain redemption fee. Please refer to this help article for more details.

The .co.za country-code top-level domain name (ccTLD) is an extension that represents the Republic of South Africa.

 

Domain names can be up to 63 characters, with a minimum of one character, and can contain letters (a to z), numbers (0 to 9), and hyphens (except at the beginning or end of the domain name). You cannot register domain names with special characters such as & and #.

Note: You cannot register .co.za domain names explicitly for resale. However, they can be sold and transferred.

 

PLEASE NOTE: If you do not renew your domain(s) during the 12-day Renewal Grace Period, you will incur a fee of $80.00 in addition to the domain renewal fee. During this time, the domain name(s) will be moved to parked nameservers and any website or email services associated with the domain name(s) will stop working. Be aware that most domains, including .com, .biz and .net, can only be recovered within a maximum of 30 days after your cancel date. For further information about Domain Renewals or Canceled Domains, review the Domain Registration Agreement.

NOTE: Our free product credit policy has been updated – see Section 8 of our Universal Terms of Service for more details. Active free products created in association with free credits from this domain registration will expire 1 year from the renewal of the domain name if they have been activated. Credits that have not been activated will expire and be removed at the time the domain renews. In the event that the Credit is redeemed, after the initial free one year period, the free product will automatically renew at the then-current renewal price until canceled. If you wish to cancel the automatic renewal of the product, you may do so by visiting your SwissTronix Cyber Services Account and turning off the auto-renewal feature, or by contacting SwissTronix Cyber Services customer service.

Latest changes @ www.SwissTronix.net

New domain names available for you.

Check out these eye-catching domains, perfect whether you love animals or gaming.

.PET  /  .BET

  

Our new email marketing product has launched.

Customers who were using Express Email Marketing have been notified and upgraded to our new email marketing product. We've also added new information to the email marketing product page where you can view the different plans by clicking this link.

 

We have a new Personal Website Builder promo.

Now our customers can get Personal Website Builder for just $12 for their first year - that's $1 per month! Rush now, click this link, the promo is valid for 3 months only!

 

New failed billing process.

In order to be ICANN compliant, we're making an update to the failed billing process. Now, when a customer's billing fails, we'll change the nameservers for their domains to look something like this:

• NS43.domaincontrol.com
• NS44.domaincontrol.com

When a nameserver changes, a new web page will come up for our customers. It will include a message to let them know something is wrong with the domain and they need contact us.

 

Access 380+ TLDs spanning the Americas, Europe and Asia and book yours on the fly!

The first commercial Internet domain name, with .com extension was registered 15 March 1985 in the name of symbolics.com by Symbolics Inc., a computer systems firm in Cambridge, Massachusetts. By 1992, fewer than 15,000 .com domains had been registered. 

 

By October 2009, 21 generic top-level domains (TLDs) and 250 two-letter country-code top-level domains existed.

 

According to Verisign, four million domain names were added to the Internet in the third quarter of 2014, bringing the total number of registered domain names to 284 million worldwide across all top-level domains as of Sept. 30, 2014.

 

The increase of four million domain names globally equates to a growth rate of 1.6 percent over the second quarter of 2014. Worldwide registrations have grown by 18.1 million, or 6.8 percent, year over year.
 

New Domain Names Now Available

Here's our latest batch of unique and eye-catching domain names that might interest you.

• .SHOW
• .TEAM
• .WIN
• .RACING
• .LOL
• .THEATER
• .DOG
• .JEWELRY
• .DOWNLOAD
• .LOAN
• .ACCOUNTANT
• .HOCKEY
• .TAXI
• .RUN

A notre aimable clientèle suisse...

Avez-vous un « nom de domaine » privé ou commercial chez SWITCH? 

 

Selon les directives édictées par l’office fédéral de la communications (OFCOM), les détenteurs de 1,2 millions de noms de domaine « .ch » doivent transférer leurs domaines de SWITCH vers un nouveau registrar. Cette migration vise à régulariser une situation monopolistique en instaurant une saine concurrence sur le marché de l’enregistrement de noms de domaine.

En transférant dès maintenant vos noms de domaine chez www.SwissTronix.net, vous bénéficiez des avantages suivants: 

• Un transfert simple et gratuit, quelque cliques et le tour est joué!
• La date d’échéance de votre contrat n’est pas modifiée
• Support technique ‘dans votre voisinage’ ! …et à votre service du lundi au vendredi

 

De plus, tout ce qu'il faut pour vous mettre en ligne - GRATUIT avec votre domaine

• Redirection de domaine et de masquage
• Verrouillage du nom de domaine
• Blocage du domaine empêche les transferts accidentels ou intentionnels de la propriété du nom de domaine et empêche quiconque de rediriger vos serveurs de noms (DNS)