Thursday, November 12, 2020

The end of Flash means the end of Website Builder v6

Website Builder v6 is built on Flash, and Adobe is retiring Flash on December 31, 2020. A number of browsers are also ending their support for it. Once that happens some features will stop working. Flash's retirement will not affect customers on Website Builder v7. 

What you need to know: 

We'll be automatically provisioning the latest version of Website Builder for your customers.

The exact new plan will depend on the customer's current plan.

Customers can use our transition tool to move their content to their new sites.

We'll encourage your customers to finish the move to the new version by December 31, 2020

Website Builder v6 will retire in February 2021, at which point their old sites will cease to function.

Some Private Label customers will fall into special case groups and we'll communicate with affected  owners separately.

Customers will receive different communications depending on their plan and site publishing status: 

Customers with unpublished sites will receive new plans by January 06, 2021.

Customers with published sites will receive communications asking them to take an action that will add the new version of Website Builder to their accounts. They'll also be taken through an onboarding transition tool that will move their content and pages to the new site – and don't worry about SEO, we follow best practices to redirect your old pages to your new site. 

They will still need to take action to publish their new sites.